Mel B
It's very convenient. A very easy process from shopping to ordering and payment to delivery. All done in next to no time. I'm very happy with the New Look app! 😄 The clothes etc are reasonably priced and are good quality & value for money. So far I haven't had any problems with delivery or collection dates/times. Keep up the good work New Look!! 🥰
16 people found this review helpful
Alice Lennox
I've now tried on three different occasions to purchase a large order via the app but have not been successful. When I go to pay it does not let me, if I select PayPal a spinning circle appears but if I select card it closes the window before I can enter the card details. I see this has been an issue for other users. Clearly New Look aren't interested in actually selling their items, just letting us browse them!!
28 people found this review helpful
Kay Baker
So frustrating! All I want to do is pay for an item! Every time I try to input my direct debit details it crashes or goes back to the previous screen and every time I try to use PayPal I get a spinning circle and then it crashes! Someone needs to sort this issue out, you're losing money here!
3 people found this review helpful